Chatham-Kent Public Library (CKPL) has an opening for a temporary call-in Library Assistant 2. This temporary call-in opportunity is for a period of April 2024 to March 2025.
This position will include testing as a part of the recruitment process.
Job description
The Casual Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities.
Essential responsibilities
- Demonstrate Chatham-Kent’s core values and competencies
- Manage daily circulation processes and procedures
- Provide reader's advisory assistance, reference and research
- Assist with the marketing and promotion of resources and services
- Sort and prepare material for shelving (alphabetical and/or numerical)
- Provide excellent customer service in person, on the phone, and in the community
- Promote a welcoming and inviting library environment
- Actively support a culture of safety for staff and patrons
- Support and connect vulnerable people (including seniors, children, unhoused) and people with complex needs to library resources and services Encourage imagination, inspiration, and creativity, through community and library programming for children, teens, adults and seniors
- Assist the public with library technology through mobile tech devices, as well as in branch services, such as Wi-Fi, computers and photocopier/printers
- Provide information, reading recommendations, and conduct borrowing services including express check out
- Build community connections through in-house branch displays and promotions, as well as outreach opportunities
- Work with and for the CKPL team.
- Assist with refreshed and vibrant collections.
Essential qualifications
- Completion of post-secondary education (minimum of two years)
- Public service experience preferred, preferably a public library system
- Excellent communication skills, both verbal and written
- Experience with library database software applications and/or integrated library systems preferred
- Awareness of Library resources and services
- Strong organizational skills required
- Computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software programs)
Other qualifications
- Experience working in a school or other library environment an asset
- Experience working with people of all ages, backgrounds and experiences an asset
- Experience working in a customer service setting an asset (e.g. working in a team environment, providing tours and orientation, face-to-face, and handling complaints)
- Experience organizing and delivering library programs an asset (e.g. preschool/story time; adult focused programs; computer/technical instructions; class visits, etc.)
- Experience with community-based programming an asset; preferably in an educational, recreational or social services environment
- Experience with marketing and promotion of resources and services an asset
- Experience with library circulation processes and procedures, reader's advisory, and reference and research an asset
- Experience in classifying documents (alphabetical, numerical, alphanumerical) an asset
- Experience searching the internet, in order to answer basic queries from library customers is an asset
- Experience with mobile technology, and training customer on mobile technology an asset
- Experience using Library virtual services (e.g. hoopla, Libby/OverDrive) an asset
Certifications, memberships, licenses
- Preference given to candidates who have an EXCEL (SOLS program) certificate or other library related courses
Work environment/hours of work
- This is a casual call-in position with no guaranteed hours
- Casual call-in positions will be required to work at any of the 11 library branches throughout Chatham-Kent.
- This position works weekday, afternoon, evening and weekend hours
COVID-19 Vaccination
The Municipality of Chatham-Kent no longer requires a COVID-19 vaccination as a condition of employment. Although it is not mandatory to be vaccinated, it is highly encouraged.
Driver’s licence/vehicle requirements
Because this position would be required to travel, a valid Province of Ontario driver's licence with a reliable motor vehicle is necessary.
Background check
Successful candidates will be required to complete a background check prior to commencement of employment. A background check may include the following: education/certification verification and employment reference check. Because of the environment this position will be working in, the successful candidate will be required to furnish an original Police Information Search (criminal reference check) (working with vulnerable persons) prior to commencement of employment; you must be 18 years of age or older to obtain a vulnerable police check.
Essential physical and/or safety requirements
- Physical stamina, flexibility, good physical health and the ability to lift 11.4 to 15.9 kilograms (25 to 30 pounds) are a necessity, as is the ability to stand for extended periods of time, bend, kneel and reach
- Bending: frequent stooping, twisting, kneeling, crouching, squatting (4.05 to 13.64 kgs or 10 to 30 lbs) (retrieving items, programming, shelving materials, processing materials)
- Walking: constant walking on level surface (movement around library)
- Reaching: constant handling (up to 4.05 kgs or 10 lbs) (books, binders, supplies, shelving material, circulating/processing material)
- Standing: frequent standing inside (working at circulation desk; work outside/outreach)
- Hands: frequent gripping, mousing; constant frequent fine finger dexterity (up to 4.05 kgs or 10 lbs) (keyboarding, lifting books or other papers; circulation; features on the computer)
Benefits
This casual call-in position will 15% in lieu of benefits upon completion of a 300 working hours probationary period, as per the CUPE 12.2 collective agreement. This position will receive vacation and statutory benefits in accordance with Employment Standards Act.
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The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.
Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection.
