Casual Library Assistant 2

Job ID:
Job Status:
Permanent Call-in
CUPE 12.2 - Library Services
Job Level:
Chatham-Kent, Ontario, Canada
Principle Work Location:
Chatham Library
Eligible for Working Remotely Consideration:
Number of Positions:
Reports to:
Manager, Marketing, Outreach and Programing
Date Posted:
October 1, 2022
Closing Date:
December 31, 2022
$23.450 - $25.440 / Hourly

The Municipality of Chatham-Kent is currently accepting applications for future permanent Casual Library Assistant 2s for Chatham-Kent Public Library (CKPL). This position has no scheduled hours and must be available to work in all 11 library branches in Chatham-Kent.

This position will include testing as a part of the recruitment process.

About the external job registry

Resumes will be kept on file until December 31, 2022. You are encouraged to re-apply each time a new registry is made available to be considered for future openings.

Job description

The Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities. The Library Assistant 2 will be responsible for assisting with circulation services, reference assistance, reader’s advisory, community programming and outreach services, monitoring daily operations and reporting monthly site activities.

Essential responsibilities

  • Demonstrate Chatham-Kent’s core values and competencies
  • Circulation: place holds and renew material; register and renew patrons, edit borrower records; collect fines and other payments; check materials in and out; complete or assist patrons in completing interlibrary loan, purchase suggestion and literary angels forms
  • Collections maintenance: access returned materials; sort/prepare material for shelving; identify gaps in local collections; assist with assembling and shipping rotations to branches and deposit libraries
  • Outreach and programming: assist with display and promotion of library resources and materials; assist with implementation of local programming; represent library at events and local organizations
  • Reference services: provide reader’s advisory assistance; assist with online catalogues, library website, online accounts, computer stations, microform machines, photocopiers/printers/scanners, mobile devises, wireless access
  • Assist with the collection of monthly statistics and reporting
  • Actively participate in Municipal and Library training
  • Follow standard policies, procedures and practices
  • Handle telephone and email inquiries in a professional and timely manner, directing patrons to appropriate staff and resources as required
  • Assist with monitoring cleaning and office supplies and request replacements when needed
  • Demonstrate the Library’s mission, vision and values through day-to-day activities.
  • Assist with the marketing and promotion of resources and services

Essential qualifications

  • College diploma (minimum of two years)
  • Minimum two years public service experience preferred
  • Ability to communicate with the public, staff and administration in a clear, friendly and effective manner that encourages dialogue and interaction
  • Demonstrated excellent customer service skills, exhibiting courtesy, sensitivity and responsiveness in behaviour and tone when interacting with patrons and staff
  • Awareness of Library resources and services
  • Ability to express self to others in a way that conveys information accurately and consistently both written and verbal
  • Strong problem solving skills that promote solution based resolution
  • Strong organizational skills required
  • Basic information literacy skills
  • Proficient in the use of integrated library systems for circulation and cataloguing functions
  • Intermediate Internet and research skills
  • Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or other similar software program)

Other qualifications

  • Previous library experience, preferably in a public library, an asset
  • Previous experience in a customer service setting an asset
  • Previous experience working with children an asset

Certifications, memberships, licenses

  • Preference given to candidates who have an EXCEL (SOLS program) certificate or other library related courses

Work environment/hours of work

  • This position will work indoors
  • This position works weekday, afternoon, evening and weekend hours

Municipality of Chatham-Kent COVID-19 Vaccination Policy

The Municipality of Chatham-Kent has a mandatory COVID-19 vaccination policy. All new employees must be fully vaccinated as a condition of employment unless approved for an exemption.

Driver’s licence/vehicle requirements

Because this position would be required to travel, a valid Province of Ontario driver's licence with a reliable motor vehicle is necessary.

Background check

Because of the environment this position will be working in, the successful candidate will be required to furnish an original Police Information Search (criminal reference check) (working with vulnerable persons) prior to commencement of employment; you must be 18 years of age or older to obtain a vulnerable police check.

Essential physical and/or safety requirements

  • Physical stamina, flexibility, good physical health and the ability to lift 11.4 to 15.9 kilograms (25 to 30 pounds) are a necessity, as is the ability to stand for extended periods of time, bend, kneel and reach
  • Bending: frequent stooping, twisting, kneeling, crouching, squatting (4.05 to 13.64 kgs or 10 to 30 lbs) (retrieving items, programming, shelving materials, processing materials)
  • Walking: constant walking on level surface (movement around library)
  • Reaching: constant handling (up to 4.05 kgs or 10 lbs) (books, binders, supplies, shelving material, circulating/processing material)
  • Standing: frequent standing inside (working at circulation desk; work outside/outreach)
  • Hands: frequent gripping, mousing; constant frequent fine finger dexterity (up to 4.05 kgs or 10 lbs) (keyboarding, lifting books or other papers; circulation; features on the computer)


This casual call-in position will receive in-lieu of benefits, as outlined in the CUPE Local 12.2 collective agreement.


The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.

Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection.